Pharmatest is an ISO 9001:2015 certified company. This is a commitment to provide customers high quality services. The certificate covers customer and R&D processes to ensure all our research projects are performed according to the same quality criteria.
Customer service process in projects
Projects are performed in according IS0 9001 certified Procedures. A detailed Study Protocol is prepared prior to the study. After project completion we prepare a Final Report containing all necessary information about the study, including a detailed description of the test system used, how the test was performed, all results, analysis of the results and conclusions.
Optimized assays and modern facilities
All research studies are performed with carefully optimized and validated assays. When you outsource your research to us you can be sure that the research and results are obtained with professional expert personnel. All cell culture work is performed in our own state-of-the-art cell culture laboratories. Our GLP-compliant animal facilities are administrated by Central Animal Laboratory of Turku University. We also have access to modern surgical operating rooms and large cage capacity of several thousand mice, rats, and rabbits.
We carefully observe and listen to the wishes and needs of our customers. Doing business with a strong sense of responsibility and integrity has always been at the heart of our commitments to our customers. Committed and competent employees who are passionate about their work is our strength and fundamental part of customer centricity.
Scientifically oriented company with high quality services. Our business practices and processes are designed to maintaining high standards for all of our work, despite the size of the project.
Methods, equipment and processes are reviewed and improved continuously to make sure we always deliver the best quality of work to our customers.
Flexible organization dedicated to providing customers services tailored to their needs. We utilize our expert knowledge and experience to search for solutions and new approaches for our customers. We truly care about achieving results for our customers so they can reach their scientific goals.
Working together to help to find solutions for diseases and ultimately to find a cure. We run our business in an ethical manner and ensure all of the research aspects are carried in a responsible and ethical way. We greatly value each other and all our stakeholders, such as our customers and partners. Our people not only work with their minds, but also put their hearts into their work.